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Who Do I Contact About My Event Insurance?

Here's what to expect after purchasing event Host Liability Insurance through Goodshuffle.

Eddie Campbell avatar
Written by Eddie Campbell
Updated over 8 months ago

If you purchased Event Host Liability Insurance during checkout, your coverage is powered by Vertical Insure, our trusted insurance partner. They’re your go-to resource for anything related to your policy.

What Happens Next?

Confirmation Email
After your purchase, you’ll receive an email directly from Vertical Insure with your policy details, including how to access your coverage and support.

Dedicated Support
Have questions about your coverage? Need to make a change or submit a claim? Vertical Insure’s friendly customer support team is here to help. You can contact them here.

Insurance Portal Access
You’ll get access to a secure online portal where you can view your coverage, download important documents, and manage your policy.

Why You're in Good Hands

While you purchased insurance through your vendor's checkout experience, your insurance policy is provided and managed by Vertical Insure. This ensures:

  • You get expert help from licensed insurance professionals

  • Your policy stays compliant with regulations

  • You have one clear, direct point of contact

Need Help?

If you have questions, check your confirmation email from Vertical Insure first—it contains everything you need to access support. Still stuck? You can always reach out to Vertical Insure’s team directly.

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