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Why Was I Denied Coverage?

Learn more about common reasons why your event insurance was denied and what steps you can take.

Written by Sierra Burton

We understand how frustrating it can be to have your Event Insurance application denied—especially when you're trying to protect yourself and your event. This article explains why this might happen and what you can do next.


Common Reasons for Denial

Event Insurance coverage is provided by our trusted partner, ViCoverage, underwritten by Tokio Marine. While most applications are approved instantly, coverage may be denied in certain situations:

1. Unsupported Event Type

Some events fall outside the scope of what's insurable through ViCoverage. This can include:

  • Raves or music festivals

  • Events with extreme sports or pyrotechnics

  • Political rallies or protests

Tip: If your event involves high-risk activities, you may need to find a specialized insurer.


2. Venue Not Accepted

Certain venues are not eligible due to risk factors or prior claims. This might include:

  • Parks or public property without proper permits

  • Venues with a history of safety violations

  • International locations (outside the U.S.)


3. Missing or Incomplete Information

Coverage can't be approved without accurate details. Common issues include:

  • Typos in the event address or date

  • Missing event type or attendee count

  • Name mismatch with the venue contract

Heads up: Make sure your event information matches exactly what's on your venue rental agreement.


4. Timing Issues

Insurance must be purchased before your event begins. If you try to purchase coverage:

  • After the event has started

  • On the same day as the event, too close to the start time

…it may be automatically denied due to timing restrictions.


What You Can Do Next

If you were denied coverage:

  1. Double-check your event details for typos or missing info.

  2. Try again with updated or corrected information.

  3. Reach out to ViCoverage Support for help determining your eligibility.

You can contact ViCoverage directly through their website or at: [email protected]


Important Note

Your vendor is only covered if you successfully purchase Event Insurance. If your policy was denied or not purchased, neither you nor your vendor will be protected under the Event Host Liability or Inland Marine coverage.

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